Terms & Conditions

Welcome to www.lupclo.com (“Site”). These Terms & Conditions (“Terms”) govern your use of our website and services. By accessing or using this Site, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our Site.

1. General

• The Site is owned and operated by Ecomorph Threads Private Limited (“we”, “our”, “us”).
• We reserve the right to update, change, or replace any part of these Terms at any time. Updates will be posted with the “Effective Date.”

2. Eligibility

By using this Site, you confirm that:

• You are at least 18 years old or using the Site under the supervision of a parent/guardian.
• You are legally capable of entering into binding contracts under Indian law.

3. Products & Pricing

• We make every effort to display product details, descriptions, and prices accurately.
• Prices are subject to change without prior notice.
• Product availability is not guaranteed and may be limited.

4. Orders & Payments

• All orders placed through our Site are subject to acceptance and availability.
• We accept payments via secure gateways such as PhonePe, Razorpay, etc.
• By providing payment information, you confirm that you are authorized to use the chosen payment method.

5. Shipping & Delivery

• Products will be delivered within the timeline specified in our Shipping Policy.
• Delivery times are estimates and may vary due to unforeseen circumstances.
• Shipping charges (if any) will be displayed at checkout.

6. Returns, Exchanges & Refunds

• Please refer to our Return & Refund Policy page for detailed terms.
• Products must be returned in their original condition with an unboxing video (for defective/damaged items).

7. Use of the Website

You agree not to:

• Misuse the Site or engage in fraudulent activity.
• Copy, distribute, or modify any part of the Site without prior written consent.
• Upload harmful code, viruses, or disruptive content.

8. Intellectual Property

• All content on the Site, including logos, text, graphics, product images, and design, are the property of Ecomorph Threads Private Limited.
• Unauthorized use, reproduction, or distribution is prohibited.

9. Limitation of Liability

• We are not responsible for indirect, incidental, or consequential damages arising from the use of our Site or products.
• Our maximum liability shall be limited to the value of the product purchased.

10. Third-Party Links

• Our Site may include links to third-party websites.
• We are not responsible for the content, policies, or practices of those websites.

11. Governing Law & Jurisdiction

• These Terms are governed by the laws of India.
• Any disputes shall be subject to the exclusive jurisdiction of the courts in Kottayam, Kerala.

12. Contact Us